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CRM
Customer Relationship Management
Receivables
Client accounts and invoices
After Sale Services
Human Resources
Human Resources
Task Management
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Resources
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INVENTORY
APIs
General Guides
Purchase Management
Purchases
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Point-of-Sale (POS) Management
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الحسابات العامة
Clients
Suppliers
Suppliers
Sales Pipelines
Leads
Targets
Reports
Complaints
Real Estates
Tourism
Projects
Sales Return
Return Invoices
عروض الاسعار Quotations
عروض الاسعار
Sales Invoice
Creating invoices
Reports
The Receivables Contains 18 Reports:
Service Contracts
Service Orders
Inquiries & Follow Up
Reports
Contains 11 Reports :
Settings
Settings
Resources
Resources
Creating clients
To create a client, access the clients data. then click on Add New. The five main additions for entering client data:1-Company name (if not available, add the client's name)2-Country3-Lead source (added manually through the admin account)4-C...
Add a call and record it.
Recording calls From the Sales Pipelines, please click on Add New and the call data can be recorded. Then we select a call to record the data from the call with the customer We enter the name of the company and the target item and then choo...
Creating Leads
To add leads : There are two ways to create leads: -First: access the list of leads from the listThen choose Create Lead We entered the data then save Note! There are five basic fields when adding leads :(customer name, country, lead source...
To send an email to clients
We can send an email to a client or multiple clients by clicking on "Send Email to Clients." Then, search for the client using multiple methods, and click on "Create Email." Then, we fill in the details and click on "Send."
Export clients
To export clients, we click on "Export." We select the number of clients to be exported. Then, we click on "Export."
Adding suppliers
Suppliers can be added in two ways: 1-Login to Suppliers and click on Add New Then we fill in the information and click Add 2-You can click Import from File Then we select the supplier file and click on Import
Recording visits
To track external sales, record visits, location and photos, select Sales Pipelines and then Add New Select Visit and fill in the information as we did for the call recording When you click on Use My Location. The location where you are actuall...
Adding targets for the sales team
To add targets for the sales team:Click on the Targets menu to set a monthly, quarterly, semi-annual, annual, or monthly target, We click on Add New We set the primary target: Like selecting the month you want to set a goal for, selecting ...
Action Reports
Action Results Reports : it contains 13 reports 1-Action Results Report: It shows the number of customers and the number of action results that were performed on them. We can search through the report as follows: 2-Result Reaso...
Adding a complaint
To Add a complaint: Select Client Complaints and then click on Add New After clicking on Add New, we select the client We fill out the complaint, respond to the complaint, and click Update
Follow-ups to complaints
To follow the complaint : We log in to the complaint, click on follow-ups, and record the customer's follow-up and response to the complaint.
Adding a hotel
To add a hotel: From the home page: We click on Tourism CRM . We can add a new hotel in two ways :1- Click on Add New. Add a new hotel data: Hotel Name , Stars , Address, Country, City , Postal code. Location . Contact information fo...
search for clients
When searching for a client, we can search using the client's name, phone number, or through advanced search. First: We click on "Advanced Search" for a quick search on a specific report.We select the type of access to the records, then choose from the ...
Create a return invoice
To create a return invoice, select Returned Invoices From the returned invoices, a returned invoice is created. by clicking on Create New After selecting Create New The customer's data is selected or entered After that we select the Client Name: 1-...
Save the invoice as a PDF
Save the invoice as a PDF After pressing the save part Click on Download to download the invoice in PDF format
Send invoice by email
Send invoice by email Enter the email address to which the invoice is to be sent After entering the email address, click on Send to send the invoice by email.
Reservations
To add a reservation: We click on Reservations and then click on Add New to add a new reservation for a customer When we click on Add New, three booking sections appear (Hotel reservation, Transportation reservation and Internal trips reserva...
انشاء عرض سعر
انشاء عرض سعر بعد اختيار عرض سعر من قائمة الفواتير واختيار انشاء جديد بيتم ادخال بيانات العميل عميل دائم بيتم اختيار العميل من قاعدة البيانات الموجودة على السيستم او جديد بيتم تسجيل البيانات كامله الاسم الايميل التليفون العنوان بيتم اختيار الخصم من...
Adding a real estate project
To Add a new real estate project: Click on Projects and then Add New. Enter real estate project data: Project name - Owner's name -Code - Total area - Number of units - Area of the unit in the project Name of the company responsible for se...
Add a real estate item
To insert a new real estate unit Click on Items and then Add New Add unit data: